Legal & Compliance Expertise

Understand the KCCA Act, Local Governments Act, and enforcement procedures so you collect revenue with confidence and within the law.

Technical Tools & Data Skills

Learn to use GIS, Google Earth, and data-driven approaches to map properties, expand the tax base, and target defaulters.

Professional & People Skills

Build the communication, conflict resolution, and stress management skills essential for respectful, effective taxpayer engagement.

About the course

This 12-chapter programme is designed specifically for KCCA revenue collection staff — from field officers to supervisors. It covers everything from property rates and trading license laws to performance management, contract oversight, property valuation, and audit techniques. Whether you're engaging a resistant taxpayer in a market or setting KPIs for your team, this course gives you practical, real-world strategies you can apply immediately. Revenue mobilisation requires skills, systems, and integrity — this training delivers all three.

Chris Muhango

Chris Muhango is the founder of TIG Institute and TIG Marketing, a Chartered Marketer and Fellow (FCIM) of the Chartered Institute of Marketing (CIM), UK. With over 20 years of experience in marketing, development communications, management training, and consulting, he has worked with companies, government institutions, parastatals, international organisations, donor projects, and NGOs across Uganda and the region. As a university lecturer, Chris has taught at Makerere University, Makerere University Business School, and Uganda Management Institute. He has presented at numerous local and international forums for development, professional, and social business organisations. For this programme, he works with a team of seasoned professionals to deliver practical, results-oriented training tailored to KCCA's revenue collection context.

Curriculum

8 Chapters · 16 Lessons

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